When a user/learner is first added to PromisePoint, the system stores a user create date.  PromisePoint then uses the create date to automatically populate the user's Hire Date.   As an example, if a user is uploaded on January 1, 2020.  PromisePoint uses 01/01/2020 to populate the Hire Date.

A user's Hire Date can be updated by adding Hire Date column to the bulk load file.  In the example below, the date 11/17/2023 is inserted as the Hire Date.   The format of the hire date must be MM/DD/YYYY.  It is recommended that this column be made optional so that if there is no date in the column for a particular user the update will not fail. 

To add the Hire Date column, please contact the PromisePoint Support team to ensure the system is configured to accept the additional column.