Learn how to upload a bulk file in our ftp site, promisepoint.files.com as an ftp administrator. 

Video: How to Upload a Bulk File (0031)

Or follow these quick steps:

• Log into promisepoint.files.com
• Click on the user_bulk_load  file located in your site's folder (or ensure you are in this folder)
• Click the upload button
• Select the .csv file to upload from your computer's file folder
• When the file displays in the user_bulk_load folder it's ready to process

Note:  Files automatically process at 10AM, 2PM, and midnight MT.